Return Policy

At Shravani Overseas Private Limited, we aim to provide high-quality products and exceptional service. If you are not satisfied with your purchase, you may request a return under the terms outlined below.

Eligibility for Returns

• Return requests must be made within 7 days of receiving your product.
• The product must be unused, in its original condition, and with all original packaging and tags intact.
• Proof of purchase (such as an order confirmation or receipt) is required to process the return.

Non-Returnable Items

Certain items are not eligible for returns, including but not limited to:

• Perishable goods, personalized items, or digital products.
• Products that have been used, damaged, or altered after delivery.
• Products purchased during clearance sales or marked as non-returnable.

How to Request a Return

1. Contact us at shravnioverseas@gmail.com within 7 days of receiving your order.
2. Provide your order details, reason for the return, and any supporting photos (if applicable).
3. Our customer service team will review your request and provide you with return instructions.

Return Process

• The returned item must be shipped back to the provided address within 7 days of receiving return approval.
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.
• If approved, you may choose a replacement product or receive a refund as per our Refund Policy.

Shipping Costs

• Customers are responsible for shipping costs associated with returning the product unless the return is due to our error.
• Shipping costs are non-refundable.

Contact Us

If you have any questions about our Return Policy or need assistance, please contact us at shravnioverseas@gmail.com.